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Stephanie Huntley Accessories

Privacy Policy

At Stephanie Huntley Accessories ("SHAC"), we respect our customers' privacy. This Policy is to inform you about how we collect, use, share, and protect personal information. By providing information to us (by any means, in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy. Any reference to our Website includes its e-mail, text, live chat, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website. This Policy may change from time to time and is incorporated into our Website Terms of Use. Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

Information We Collect

We collect personal information about you in various ways, such as when you provide it on our Websites or affiliated websites, through social media channels, at our events, through your participation in surveys, via text messages or on the telephone. The types of personal information we may collect include:

  • contact information (such as name, postal address, email address, and mobile or other telephone number); 

  • payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address);

  • purchase, return, and transaction information;

  • customer service information (such as customer service inquiries, comments and history);

  • device information;

  • photographs, comments and other content you provide;

  • information regarding your personal or professional interests, date of birth, anniversary date, demographics (such as gender, occupation, income and marital status), experiences with our products, and shopping and contact preferences;

  • social media information;

  • contact information you provide about friends or other people you would like us to contact; and

  • information we may obtain from our third-party service providers.

In addition, when you visit our Website, open our emails, use our apps or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our site, dates and times of website visits,

metadata and other information associated with other files stored on your device. Through these automated collection methods, we obtain "clickstream data," which is a log of the links and other content on which a visitor clicks while browsing a website. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. While you can change your cookies settings in your browser, please note, however, that without cookies you may not be able to use all of the features of our Website.

When you connect with social media though the Website, you may link with social media platforms and social media plug-ins (e.g., the Facebook "Like" button, "Share to Twitter" button) (collectively, "Social Media"). When accessing services through a Facebook or other social media account, we may (depending on the applicable user privacy settings) automatically have access to information provided to or through the social media platform. We may collect and use this information for the purposes described in this Policy or at the time the information was collected.

Information collected directly by the third party providers of the features is subject to the privacy policies or notices of these providers. We are not responsible for these providers' information and privacy practices. Information we collect will only be used as described in this Policy. If you choose not to provide certain information, we may not be able to provide you with requested products, services or information.

How We Use the Information We Collect

We may use the information described above in one or more of the following ways, and we may seek specific consent prior to such use, depending on your jurisdiction:

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  • to provide our Website and its contents to you;

  • to provide requested products and services including, as applicable, order confirmation, billing, and delivering products or services;

  • to process and track orders;

  • to respond to comments, questions, or concerns;

  • to prevent and detect fraud and other unlawful activity, claims and other liabilities;

  • to improve or develop new services and product offerings;

  • to identify, offer, and contact you with personalized content and advertising, including newsletters, articles, product or service alerts, new product or service announcements, savings awards, event invitations, and other information;

  • to conduct market research, surveys, and similar inquiries to help us understand trends and customer needs across product categories or customer groups;

  • to alert you about a product safety announcement or recall or correction of an offer, promotion, or advertisement;

  • to enroll you in loyalty or other programs, and enter you into sweepstakes and promotions or contact you regarding a contest prize;

  • to keep a record of our interactions with you if you place an order or otherwise deal with our representatives over the telephone or online;

  • to notify you of changes to our Website or any products or services we offer;

  • for marketing and promotional purposes;

  • to verify and validate your identity to reduce credit risk and manage collections;

  • to ensure that your shopping experience is as easy and pleasant as possible;

  • to carry out our obligations and enforce our rights; and

  • to comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.

We may use third-party analytics services on our websites and apps, such as those of Google Analytics and Adobe Omniture. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of our Website. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the Website. To learn more about these analytics services and how to opt out, please visit the relevant websites listed above.

How We Protect Personal Information

We enforce commercially reasonable security measures online and in our physical facilities to protect against the loss, misuse, disclosure, or alteration of personal information provided to us. While we strive to safeguard your personal information, we cannot guarantee the security of any information you disclose or transmit to us.

If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, username, credit card information, or other personal information through e-mail.

Our Website has been approved by industry-recognized trust marks, such as Norton Secured or GeoTrust, available for display on any website that protects its customers' confidential information using those services. Additionally, we have taken measures to make shopping on the Website a safe and enjoyable experience for our valued customers. We use Secure Sockets Layer (SSL) encryption technology, the industry standard for secure online transactions, to encrypt your personal credit information, including your credit card number, before it travels over the Internet.

Choice/Opt-Out

We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, exercise your rights, or submit a request, please contact us. You can also unsubscribe from our mailing lists by following the "Unsubscribe" link in our emails. We honor all opt-out requests, but there may be a delay between submission of such request and actual removal from our mailing lists, as these lists are generated well in advance of our actual mailings. Opting out of communications does not affect our communication with you via telephone or e-mail regarding orders or other sales or service transactions.

You may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

Children's Privacy

We are committed to protecting the privacy of children. The Website is not directed to children and we do not knowingly collect any personal information from children. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian please contact us. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.

Do Not Track Policy
Some browsers have a "do not track" feature that lets you tell websites that you do not want your online activities tracked. At this time, the Websites do not respond to web browser "do not track" requests or similar signals that users may employ.

 

Consent
By providing information on or through a Website you are consenting to the collection, use and disclosure of such personal information as described in this Policy. You may withdraw your consent at any time by following the procedure described in the Choice/Opt-Out section above.


In addition, your use of the Website constitutes consent (a) to be contacted about your account through any contact information you provide, including cell phone numbers, even if the number is on a Do Not Call list, and even if you are charged under your phone plan and (b) to the use of any automatic telephone dialing system and/or a prerecorded message when contacted.
 

Modifications to this Policy

We will modify this Policy if our privacy practices change. We will notify you of such changes by posting the modified version on our Website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice (including by email in certain instances). The date this Policy was last modified is at the top of this page. Please periodically review this Policy so that you are familiar with the current Policy and aware of any changes.

Stephanie Huntley Accessories
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